Federal Tax Program Assistance

Last updated: March 25, 2021.

On March 17, 2021, the Internal Revenue Service (IRS) announced that the deadline for individuals to file federal income taxes for 2020 would be extended to Monday, May 17, 2021. Resources are available below for those who have questions about, or would like assistance with, their federal taxes.

On March 24, 2021, the Hawaii State Department of Taxation (DOTAX) announced that the deadline for individuals to file state income taxes for 2020 would not be extended. The deadline for individuals to file state income taxes is Tuesday, April 20, 2021.

COVID-19 Update: The Internal Revenue Service (IRS) has published information about how recent tax changes may impact individuals and families this year, including those that received Economic Impact Payments (EIP or direct payments) or unemployment insurance (UI) benefits during 2020. You can find more information here.

The IRS has announced that all first and second round direct payments through the CARES Act (P.L. 116-136) and Consolidated Appropriations Act, 2021 (P.L. 116-260) have been issued. You can find more information about these payments here. For additional information regarding direct payments, please see the IRS website here.

For additional information regarding UI benefits, please see the Hawaii Department of Labor and Industrial Relations’ (DLIR) website here. DLIR also has more information from the IRS website here.

Please do not hesitate contact my office at hawaiioffice@hirono.senate.gov or 808-522-8970 (toll free 844-478-3478) with any further questions.

The Taxpayer Advocate ensures that all taxpayers are treated fairly and are aware of their rights. They can also help to resolve certain tax issues.

Internal Revenue Service (Federal)

Gayvial James, Taxpayer Advocate

1099 Alakea Street, Floor 22, MS H2200

Honolulu, HI 96813-4514

Phone: (808) 566-2950

Fax: (855) 819-5024

Web: https://taxpayeradvocate.irs.gov/contact-us


Hawaii Department of Taxation (State)

Jaysen Morikami, Taxpayer Advocate

P.O. Box 259

Honolulu, HI 96809-0259

Phone: (808) 587-1791

Email: Taxpayer.Advocate@hawaii.gov

Web: http://tax.hawaii.gov/assistance/advocate

The IRS and AARP Foundation offer free, basic assistance with federal and state tax preparation. Due to the COVID-19 pandemic, most assistance is available by appointment only, and may vary in format and availability.

The IRS has published more information about available resources on its website at https://www.irs.gov/. You can also find information about other resources at here.

Due to COVID-19, certain locations may be closed, have reduced hours, or require an appointment. Individuals should contact these locations for more information.

Island Tax Aide Locations

Please find below individual island tax aide locations to download.





Hawaii Island