The Counties of Kauai, Honolulu, and Hawaii have received federal disaster declarations due to the flooding and Kilauea lava flow. Links to these declarations and disaster-related programs are provided below, as well as a list of federal, state, and county resources, lava flow updates, information on emergency shelters and services, mental health care support, mortgage assistance, as well as how to replace legal documents, and report lost credit cards.
If you need assistance with a federal agency, please contact my state office at 808-522-8970, toll free at 844-478-3478, or email@example.com.
Federal Individual Assistance - Updated June 27, 2018
Kauai and Oahu areas affected by the April 13-16, 2018 flooding event have been approved for Individual Assistance by FEMA. Kauai residents impacted by flooding can register for assistance at the Disaster Recovery Centers located at Hanalei Elementary, Koloa Elementary, and Kapaa Elementary, and Oahu residents can register at Aina Haina Elementary or Keolu Elementary. More information about locations and hours can be found online, here.
Hawaii County was deemed eligible for Individual Assistance on June 14, 2018.. Hawaii Island residents impacted by the lava flow are encouraged to register for Individual Assistance in person at the FEMA Disaster Recovery Center located at the Keaau High School Gymnasium. The Center is open daily from 8am to 8pm.
Federal Emergency Management Agency (@FEMA):
Disaster Declaration Process https://www.fema.gov/disaster-declaration-process
Not all FEMA disaster assistance programs are activated for every disaster. The determination of which programs are authorized is based on many factors as explained in the FEMA link above. Currently, federal major disaster declarations allowing for the full range of FEMA’s disaster assistance programs have been made available for counties affected by the April, 2018 flood event and the ongoing volcanic activity on Hawaii Island.
Individuals living in affected areas on Kauai, Oahu, or Hawaii Island may register for FEMA’s Individual Assistance programs online at: disasterassistance.gov, or in person at Disaster Recovery Centers located at:
Addresses and hours can be found here.
Addresses and hours can be found here.
Address and hours can be found here.
Federal Housing Finance Agency
National Oceanic and Atmospheric Administration (NOAA)
U.S. Department of Agriculture (USDA)
U.S. Environmental Protection Agency (EPA)
U.S. Geological Survey (USGS)
U.S. Small Business Administration (SBA)
For updated messages and alerts from Hawaii County Civil Defense, visit http://www.hawaiicounty.gov/active-alerts.
For up to date information on volcanic activity, visit the U.S. Geological Survey’s Hawaiian Volcano Observatory website at https://volcanoes.usgs.gov/observatories/hvo/ or call 808-967-8862 to receive a summary by phone. Follow them on Twitter at https://twitter.com/USGSVolcanoes.
For updated news and emergency information by county, visit the Federal Emergency Mangagement Agency (FEMA) website at https://www.fema.gov/hazard-mitigation-grant-program or downoad the FEMA app on your mobile device.
More information about the Hawaii Emergency Management Agency (HIEMA) can be found online at http://dod.hawaii.gov/hiema/.
For updated weather information, visit the National Weather Service’s Forecast Office in Honolulu’s website at http://www.prh.noaa.gov/pr/hnl/.
Information about vog can be found online at http://www.ivhhn.org/vog/.
Information and updates from Hawaii Electric Light for customers affected by volcanic activity can be found here: https://www.hawaiielectriclight.com/safety-and-outages/lava-eruption-updates.
Information on impacts of volcanic emissions on human, plant, and animal health as well as water quality and soil can be found by visiting https://cms.ctahr.hawaii.edu/ER.
Information on the status of Hawaii Volcanoes National Park can be found at: https://www.nps.gov/havo/index.htm
Information about the American Red Cross - Hawaii Chapter can be found at http://www.redcross.org or call 808-734-2101.
Information on U.S. Department of Agriculture (USDA) assistance can be found here: https://www.usda.gov/topics/disaster.
Information on U.S. Small Business Administration (SBA) Office of Disaster Assistance can be found here: https://www.sba.gov/offices/headquarters/oda.
Information about the U.S. Department of Housing and Urban Development (HUD) disaster resources can be found here:https://www.hud.gov/info/disasterresources.
Federal Tax Returns: Call 1-800-829-1040 or click here. To make an appointment with the IRS’s Tax Payer Assistance Center in Hilo (appointment required), call: 844-545-5640. To contact the IRS Taxpayer Advocate’s Office in Honolulu, call: 808-566-2950.
Immigration Certificates or Green Cards: USCIS will assist those directly affected by an emergency situation with the replacement of any USCIS issued document as quickly as possible. Requests for scheduling/re-scheduling of InfoPass and other interview appointments in Honolulu will also be accommodated. Such requests should include an explanation of the circumstances and any supporting evidence, such as copies of government issued evacuation notices, etc. Additional information is available on the USCIS website at https://www.uscis.gov/green-card/after-green-card-granted/replace-green-card. You can also call them, here: 1-800-375-5283.
Medicare Cards: Call 1-800-772-1213 or click here.
Military Service Records: Call 866-272-6272 or click here.
Passport: Call 202-955-0430 or 877-487-2778 or click here.
Social Security Card: Call 1-800-772-1213 or click here.
Business Documents: Following a natural disaster, local Small Business Development Centers can provide business counseling services and technical assistance for businessowners. More information about an SBDC located near you can be found here.
Small Business Development Centers (SBDC)
Kona Center at 73-970 Makako Bay Dr, #108, tel 808-333-5000
Hilo Center at 100 Pauahi St, #109, tel 808-933-0776
Electronic Benefit Transfer Cards (SNAP/TANF): More information about EBT cards, including information about how to replace lost or damaged cards, can be found online at http://humanservices.hawaii.gov/bessd/snap/ebt/. You can also call the Hawaii Department of Human Services, here: 888-328-4292. (EBT benefits can also be accessed online at https://www.ebtaccount.jpmorgan.com/chp).
Evacuees can visit the Hawaii State DHS South Hilo Processing Center at the Kinoole Plaza, 1900 Kinoole St #108
Tel 808-981-2754 or 1-888-328-4292
Vital Records - Birth, Death, Civil Union, Marriage, and Divorce Certificates: The Hawaii State Department of Health can provide more information about how to replace lost or damaged certificates http://health.hawaii.gov/vitalrecords or https://vitrec.ehawaii.gov/vitalrecords/. You can also call them at 808-586-4539.
State Tax Returns: Call 808-587-1791, fax 808-587-1560 or email firstname.lastname@example.org.
Driver's Licenses: County specific information about replacing drivers licenses can be found on the following websites:
State ID: County specific information can be found online at http://hidot.hawaii.gov/hawaiistateid/ or you can call the following offices:
Credit Cards and Reports:
Credit Reports: Contact Equifax, Experian, or Transunion at 877-322-8228 or visit http://www.annualcreditreport.com/.
Fraud Alerts or a Credit Freeze: Call 877-438-4338 or click here.