November 26, 2018

As DHS Inspector General Releases Report on False Missile Alert Incident, Hirono Calls for Continued Oversight

Report Was Commissioned at Senator Hirono’s Request to Review FEMA’s Oversight of Public Alert System

WASHINGTON, D.C.– In response to a request by Senator Mazie K. Hirono, the U.S. Department of Homeland Security (DHS) Office of the Inspector General (OIG) released a report reviewing the Federal Emergency Management Agency’s (FEMA) role in the January 13, 2018 false missile alert sent to Hawaii residents.

The OIG’s report examined whether FEMA exercises appropriate oversight of the Integrated Public Alert Warning System (IPAWS), the messaging platform through which the Hawaii Emergency Management Agency sent the false missile alert. The report identified a number of areas of concern for Hawaii’s alert system and alert systems across the country—such as FEMA not requiring that alert software have the ability to preview or cancel alerts. Currently, FEMA only recommends that software include these functions as “best practices.” The report also noted software vendors are not required to provide training to authorities on how to use their software.

While the report states that Hawaii’s false missile alert did not result from these concerns, the OIG recommended staff training and the inclusion of safeguard capabilities in emergency alert software as alerting authorities may continue to face challenges without them. FEMA concurred with the recommendations, and estimated that both recommendations would be implemented by October 31, 2019.

“I thank the DHS Inspector General for providing much needed answers on FEMA’s role in the false missile alert sent to Hawaii residents and the overall management of the alert system it oversees,” Senator Hirono said. “The inadequate safeguards found in the report are unacceptable and I will closely monitor FEMA’s progress in implementing the Inspector General’s recommendations to ensure such an incident never happens again in Hawaii, or in any other state that utilizes an emergency alert system.”

Following January’s false missile alert, Senator Hirono has taken a number of actions to ensure these errors do not happen again and systemic deficiencies are addressed. As a member of the Senate Judiciary Committee, Hirono secured a commitment from Secretary of Homeland Security Kirstjen Nielsen during an oversight hearing on January 16, 2018 to strengthen federal-state cooperation on emergency alerts, assess potential human and systemic failures, and improve overall readiness in Hawaii and across our country.

Senator Hirono is an original cosponsor of Senator Brian Schatz’s (D-Hawaii) Authenticating Local Emergencies and Real Threats (ALERT) Act which would give the federal government the primary responsibility of alerting the public of a missile threat and require FEMA to recommend best practices to local officials on initiating, modifying, and canceling alerts. The ALERT Act unanimously passed the Senate on June 28, 2018 and is pending action by the U.S. House of Representatives.

Click here to read the full report.

###